Customer Training

Turn customer education into your best retention tool.

Give your customers a place to learn your product inside-out — so they adopt faster, stick around longer, and reach your support team far less often.

Deliver it to individual users and whole customer teams, all from one platform — free or paid.

Fewer support ticketsFree or paid, unlimited users
A customer learning a product
Active learners
8,420
81% completion
-38% tickets
since launch
2,140 certified
power users
Get to value

Onboarding that sticks.

Build guided paths that get new customers to their first win fast, then deeper into the product over time — so they see value before they ever think about churning.

Fast path to first winDeeper over time with dripMulti-course academies with a finale
Get Started PathNew customer
Set up your workspace
First win · done
Invite your team
55%
Automate a workflow
Drips day 3
Power User certificate
On completion
Create rich

Teach your product in whatever form fits.

Walkthroughs
Guides
Knowledge checks
SCORM
Discussions
Embeds
Support ticketsDown 38%
Pre-academyNow
Self-serve lessons
customers solve it themselves
1,240 views
Deflect tickets

Answers before they ask.

Self-serve lessons, automatic progress tracking, and dripped content let customers solve their own problems — cutting the repetitive tickets your team answers over and over.

Self-serve lessonsAutomatic progress trackingDripped, timely content
Scale it

From one user to whole accounts.

When a customer company wants its whole team trained, give their admin a block of seats and a manager dashboard — so they self-manage while you see the results.

Team / seat packagesPer-account manager dashboardReporting scoped to each account
Customer account
Northwind Corp
Admin view
38 of 50 seats used12 available
Members
Priya Nair
Certified · power user
100%
Marcus Lee
In progress
62%
Invite & reassign seats
Certify

Turn users into certified experts.

Reward engaged customers with verifiable certificates and product certifications they're proud to share — and that mark them as power users.

Public QR verificationExpiry & renewalProgram certificationsAdd-to-LinkedIn
Certified Product Expert
Priya Nair
Advanced Certification · Northwind Corp
EDU-260611-FB39Issued Jul 2026
Certificate is authentic
Verified via your public portal
Measure it

See adoption as it happens.

Live dashboards show who's enrolled, engaged, and certified — so you can tie customer education to activation, retention, and fewer support tickets.

8,420
enrolled
81%
engaged
2,140
certified
-38%
support tickets
The whole toolkit

Everything in your customer academy.

Deliver & engage
Learner dashboard · course player with a progress stepper · automatic progress tracking · resumable programs · built-in community · live progress bar · white-label domain & login available.
Scale to accounts
Team/seat packages · per-account manager dashboard (progress, completion, certificates) · seat reassignment · granular roles & permissions.
Build & author
Course builder with 5 layouts · multi-course academies with a finale · video, PDFs, downloads, rich text, images & embeds · quizzes, SCORM & surveys · drip, prerequisites & no-skip video.
Certify
Certificates (5 templates) · public QR verification portal · expiry, revoke & reinstate · program certifications · add-to-LinkedIn.
Automate & measure
Automated lifecycle emails (welcome, new-content, completion, re-engagement for stalled learners) · GoHighLevel integration · live dashboards + activity log · built-in support tickets.
Offer free or paid
Deliver training free, or sell it (one-time, subscription, seats) with payments to your own Stripe at 0% cut.
Secure & compliant
GDPR-first with consent & data export · content protected by secure, expiring links · complete tenant isolation.
Adoption that scales — one flat price.
Start free
Done-for-you setup

Launch faster — we'll build it with you.

We'll build your customer academy and import your users.

Academy creationCourse & program setupCertificate designCustom domainUser importIntegrationsStripe setup
One-time setup
$100

From “thinking about it” to “live” without touching the technical side.

Get set up with us

Why customer-education teams choose Learn 360

Adoption & retention

Self-serve learning that gets customers to value and keeps them.

Deflect support tickets

Customers answer their own questions before they reach your team.

Scale to whole accounts

Team seats each customer admin self-manages.

Prove the impact

Tie training to activation, retention, and ticket deflection.

Customer story

“Tickets fell off, adoption climbed, and the customers who take the time to learn it are the ones who stay.”

We built a learning portal under our own brand to teach customers properly, the way we always should have.

Julian Meyer
Customer education lead · Software company

Turn customers into power users.

An academy that drives adoption, cuts support load, and keeps accounts.