Refunds & Cancellation

This Refunds & Cancellation Policy explains how cancellations and refunds work for paid Learn 360 subscriptions. It forms part of, and should be read together with, our Terms of Service. Learn 360 is operated by Edutain360, LLC, a Delaware limited liability company with its principal office at 2950 Motlow Creek Rd, Campobello, SC 29322, United States.

1. Cancellation & Auto-Renewal

Paid subscriptions renew automatically at the end of each billing period (monthly or annual) until cancelled — see Section 6 of the Terms of Service for full billing terms.

You may cancel your subscription at any time from your account settings, or by contacting support@learn-360.com. Following cancellation, access to paid features continues until the end of the current billing period, after which the subscription will not renew and your account may revert to the free plan.

2. 30-Day Money-Back Guarantee

If you are not satisfied with a paid subscription, you may request a full refund of your first subscription payment within thirty (30) days of your initial paid charge by contacting support@learn-360.com.

3. After the First 30 Days

After the first 30 days, subscription fees are non-refundable, and we do not provide refunds or credits for partially used subscription periods, downgrades, or unused time, except where required by applicable law.

4. Consumer Rights

If you are a consumer in the European Union, the United Kingdom, or another jurisdiction that grants a statutory right of withdrawal or cooling-off period (typically 14 days), those rights apply in addition to the guarantee above, to the extent required by law.

5. Done-for-You Setup Service

The optional Done-for-you setup service ($100, one-time) is arranged with our team and invoiced separately from subscription fees. Setup fees are refundable if the service has not yet been performed, and non-refundable once the setup has been delivered.

6. Payments Between Organizations and Their Learners

This Policy applies to subscription fees you pay to Learn 360. Refunds for courses sold by an Organization to its own learners are handled by that Organization through its own payment provider — Learn 360 does not receive, hold, process, or issue those refunds. See Section 8 of our Terms of Service.

7. Contact

For cancellations or refund requests, please contact us: